In File Explorer, select the back button to go to the location you downloaded the drivers into.Select the New folder button and rename it Realtek Bluetooth. Right click or long press on any of the files and select Extract.Within File Explorer, go the the Documents folder or the folder you downloaded the drivers to.If there is no file explorer icon in the task bar, select the search box and enter file explorer and select it. Note We recommend downloading them to your Documents folder. Download both of the Realtek Bluetooth radio drivers to your preferred folder: Driver 1, Driver 2.Microsoft also provides fairly lengthy instructions for manually updating drivers if, for some reason, it is not possible to automatically update them: The easiest solution is to simply check Windows Update for newer version of the Bluetooth drivers before trying to update Windows 10 itself, but this may not work for everyone. This is the same issue that previously affected people trying to install the Windows Feature Update (Windows 10, version 1903) and Windows 10 October 2018 Update (Windows 10, version 1809). Any earlier version of the driver is affected by this issue". The company goes on to explain: "You will need to update to driver version or later to remove this safeguard hold. In an online help document Microsoft explains that it has "identified compatibility issues with some driver versions for Bluetooth radios made by Realtek". Microsoft listens to feedback and removes Downloads folder from Disk Cleanup.As Windows 10 April 2018 Update (1803) reaches end of service, Microsoft pushes May 2019 Update.Microsoft is killing off Cortana for some users.
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